When it comes to help authoring tools, packages like Adobe Robohelp and Madcap Flare quickly come to mind. But there’s another option lurking in the shadows called Help and Manual. You can think of it as Robohelp and Flare’s little—but just as capable—cousin. I’ve finally had a chance to really dig into Help and Manual [...]

Computer programmers learn early in their careers the value of the divide and conquer approach; not to try and tackle a project in its entirety, but rather to break the work down into modules, and sub modules which are more manageable. I’ve found technical writing and documentation in general to be no different. My approach [...]