I recently accompanied someone to an Apple store to look at laptops and I was pleasantly surprised by the entire user experience. Initially I was expecting the typical high pressure, “gimme your money” experience like you get at some of the big box and “discount” stores, but that wasn’t the case. Immediately upon walking into [...]

Encapsulating text within a box is a common task many writers face when creating documentation. From simple callouts to highlighting code or command line examples, wrapping text in boxes can highlight key information and add to the look and feel of your document. In this article we’ll look at two common methods (and one not [...]

If you’ve worked with PDF files, you may have heard of PDF/A or PDF/X. But what exactly are these things and how might they be useful to you? In this article we’ll take a quick look at the five standard PDF file specification subsets and what purpose they serve. PDF files contain descriptions for a [...]